Legal
Privacy policy
This policy explains what personal data this website collects, why it is collected and how it is handled. It applies to the website and to enquiries made through it. It does not replace the data processing agreement that governs a customer deployment.
What we collect
We collect the information you choose to submit through the enquiry form or by email. This typically includes your name, company or property, role, work email, phone number, country, property type, room count and the content of your message.
We also collect limited technical information generated by your browser, such as the pages requested and the time of the request, in server logs used for security and troubleshooting.
Why we use it
- To respond to your enquiry and arrange a demonstration or call.
- To understand your property type and requirements so that the response is relevant.
- To maintain a record of commercial discussions where you have asked us to.
- To protect the website against abuse and to diagnose technical problems.
Legal basis
Where data protection law requires a legal basis, we rely on our legitimate interest in responding to business enquiries, on steps taken at your request before entering a contract, and on consent where consent is specifically requested. You may withdraw consent at any time.
Cookies and analytics
This website is designed to work without advertising cookies. If analytics or third-party embeds are enabled, they are described in the cookie notice presented at the point they are used. You can block or delete cookies in your browser settings without losing access to the main content.
Sharing
We do not sell personal data. We may share enquiry details with service providers that help us operate the website or respond to enquiries, subject to confidentiality and data protection obligations. We may disclose information where required by law or to protect legal rights.
Retention
Enquiry records are kept for as long as needed to respond and to maintain a reasonable record of the business relationship, and are then deleted or anonymised according to our retention schedule. Server logs are kept for a shorter security period.
Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, and to request a portable copy. To exercise a right, contact us using the details below. You may also complain to your local data protection authority.
Security
We use appropriate technical and organisational measures to protect the information submitted through this website, including access controls and encrypted transmission. No internet transmission is completely secure; please avoid sending sensitive personal data through the enquiry form.
International transfers
If information is processed outside your country, we take steps required by applicable law to protect it, such as contractual safeguards with service providers.
Changes
We may update this policy to reflect changes in the website or the law. The date at the top of this page shows when it was last revised.