PMS by hotel scenario
Hotel PMS by Scenario — Small, Boutique and Resort
The same core, different scope. A 30-room boutique and a 300-room resort do not need the same modules or the same implementation plan. This guide maps the differences.
Updated 4 November 2026 · Website technical team
What this guide covers
Six decisions, in order.
01
Small hotels
The lean core and the channel connection that cannot wait.
02
Boutique hotels
Speed, recognition and direct bookings for a multi-skilled team.
03
Resorts
Packages, outlets, activities and offline resilience.
04
Groups
Central standards, local control and consolidation.
05
Apartments
Long-stay billing, utilities and tenancy-aware housekeeping.
06
What stays the same
One guest record, one folio and one reporting definition.
How to use this guide
Start with your property type and the revenue centres, then subtract. The module map is a starting point, not a shopping list.
The core is the same; the configuration and the interfaces change.
Common mistakes
Buying resort modules for a city hotel, buying a lightweight tool for a group, and treating the PMS as only a front-desk screen.
- Overbuying modules
- Underbuying channels
- No offline plan
- No group definitions
- No growth path
What to read next
Read the property-specific pages for the module list and the operating scenario.
- Small hotels
- Boutique hotels
- Resorts
- Multi-property
How this guide is maintained
The module map is reviewed when a new property type or module is added to the platform.
Reference portfolio
A group with a 60-room boutique city hotel and a 180-room resort is the reference. The group standardises definitions; the properties keep their local procedures.
The boutique is the pilot; the resort tests the package and outlet scope.
- Boutique pilot
- Resort second
- Common definitions
- Different module sets
- One reporting layer
The full guide
Small, Boutique and Resort PMS
A module map by property type, with the trade-offs.
Read the guideGuides in this hub
Guide
Small Hotel PMS Scope
A small hotel PMS scope for 10–60 rooms: essential modules, what to defer, realistic cost and a go-live that fits a lean team.
Guide
Resort PMS Scope
Resort PMS scope: packages, multiple outlets, activities, seasonal rates and offline resilience — what a resort needs beyond the city-hotel core.
Guide
Boutique Hotel PMS
Boutique hotel PMS scope: speed, recognition, direct booking and mobile housekeeping for a small, multi-skilled team.
Next step
See the platform on your own workflows.
A 30-minute walkthrough, built around your property type and the systems you already run. No slide deck — we work through arrivals, folios, night audit and reporting live.
Typical reply within one business day.